FAQ Category: Company Policies

Article Reprint Policy

If you wish to reprint any article from Green Valley Aromatherapy’s website in your magazine, website, blog, forum, RSS feed or print publication, you must agree to the following conditions of our article reprint policy: Obtain written permission from Green Valley Aromatherapy Ltd. The entire article must be published as is with no changes or omissions Photos may not be… Read more

Claims & Returns

Damaged or missing items claims must be made within 7 days of receipt of merchandise. Please check your parcel carefully. Contact us Toll Free 1-877-572-7662 to make a claim. For parcels damaged or lost in transit, contact us and we will submit a claim with the carrier. Returns are NOT accepted without prior authorization (parcel… Read more

Discounts & Sales

Green Valley Aromatherapy offers monthly specials on certain products such as essential oils and blends. You will find these products in the “Specials” sections. The price of all products in the Specials and Clearance sections reflect the sale price and do not qualify for any further discounts. If you are applying a coupon code, select… Read more

Minimum Order

Green Valley’s minimum wholesale aromatherapy order is $100.00. Green Valley’s minimum retail aromatherapy order is $50.00. Orders that do not meet the minimum retail amount will be charged full shipping, not the flat rate shipping. You can place your order by phone if you would like to place an order below the $50 retail minimum.

Prices

Published prices do not include shipping, taxes or import charges (where applicable). Prices are subject to change without notice. Rush orders and special orders may be subject to a 15% Handling Charge. Our current Aromatherapy Catalog can be found here

Privacy Policy

What is Green Valley Aromatherapy’s privacy policy or privacy statement? Your privacy and confidentiality are very important to Green Valley Aromatherapy. Our reputation is directly related to how we serve you, our customers, and we know how important your privacy is. Website User Information All visitors to Green Valley Aromatherapy’s website retain complete anonymity where… Read more

Ordering & Payment Methods

What ordering and payment methods do you have available? Green Valley Aromatherapy has a large number of ordering and payment methods for you to choose from. Ordering Methods Online Telephone: (250) 334-4836 Toll-Free Phone: 1-877-572-7662 (North America only) E-Mail: greenvalley@57aromas.com Payment Methods Visa MasterCard American Express (Canada Only) Paypal Email Money Transfer Bank Drafts & Money… Read more