Archives: FAQs
If I am in Canada, what currency will I pay?
Your order will be charged in Canadian dollars at par.
How can I find out more about being a reseller of your aromatherapy and essential oil products?
To qualify as a wholesale aromatherapy customer you must be an aromatherapist, a student of aromatherapy, a massage therapist or other healing practitioner, a manufacturer, or have a business which is reselling our products. If you’re not sure if you qualify, please contact us. Minimum wholesale orders are $100.00. If you need help or have… Read more
How can I receive a catalog of your aromatherapy products?
Green Valley Aromatherapy has current retail and wholesale price lists available for free download. We no longer publish an aromatherapy catalog. Please go to our catalog page for more information.
Can I ingest essential oils?
While we know there are people who take essential oils internally, and companies that promote ingestion, Green Valley Aromatherapy does not and cannot recommend this due to Canadian law and safety concerns. Some essential oils have toxic components, for instance, nutmeg oil contains myristicin and elemicin which are psychotropic and could cause problems if ingested by… Read more
Are your essential oils organic?
Green Valley Aromatherapy is aware of the importance of top quality essential oils in a therapeutic setting and where possible we endeavour to source them from farms that are certified organic or are working towards their organic status. We already purchase many of our oils from farms that are organic, but without verified certification we… Read more
How can I sign up to be a wholesale aromatherapy customer?
To qualify as a wholesale aromatherapy customer you must be an aromatherapist, a student of aromatherapy, a massage therapist or other healing practitioner, a manufacturer, or have a business which is reselling our products. If you”re not sure if you qualify, please contact us. When completing the application form be sure to include your business tax or government ID… Read more
How does your shopping cart work?
If you are a wholesale customer and have a login ID, make sure you login to your wholesale account before you start placing items in your cart. To place items in your shopping cart, go to the category of items, find the item you are looking for, choose the size and click “add to cart”. You will see… Read more
What should I do if am having problems finalizing my aromatherapy order?
Make sure your order meets the minumum wholesale order requirement of $100.00 or the retail requirement of $50. If it does not, the shopping cart will not accept the order. If this does not solve the problem, please call us toll free at 877-572-7662 (USA or Canada), or email us.
What should I do if I have problems logging In to my wholesale account?
If you have forgotten your password, visit the Password Recovery page to have a new password e-mailed to the email address you registered with. Unfortunately, passwords are stored encrypted and can not be retrieved, only new passwords generated. If you have changed your e-mail address since you registered with Green Valley Aromatherapy, please login with your old address and… Read more